• Candidate must be located within commuting distance ofToronto,Ontarioor be willing to relocate to the area. This position may require travel.
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 2+ years of Information Technology experience.
  • Canadian citizens and those authorized to work in the Canada are encouraged to apply. We are unable to sponsor at this time.

Preferred Qualifications:

  • 2+ years of experience in the field of IT Service Management and Transformation services practice and
  • 2+ years of ServiceNow experience which involves design, implementation and management, good understanding of ITIL processes for application.
  • Client interaction and project delivery handling while maintaining a high degree of customer relationship and satisfaction.

Skill / Experience Requirements:
Essential :

  • Tertiary Qualification in IT / Computer Science / related discipline.
  • ITIL V3 framework understanding and experience
  • IT Service Management tool (Remedy,Jira) Expertise
  • QTP and UFT expertise
  • Extensive experience on JCL, IMS DB Skills
  • Expertise in MS Office tools such as Excel, Word
  • VBA expertise
  • ServiceNow Administration

Additional Skills:
• Excellent customer interfacing skills
• Excellent written and verbal communication skills
• Strong attention to detail and outstanding analytical and Problem-solving skills.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.
With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

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