Your Role and Responsibilities

  • Configure and manage host definitions on TPF and z/OS mainframe systems to facilitate
  • back-end connectivity to Reservations (RES) and Departure Control (DCS) systems for airport, call center, and operations support centers.
  • Teletype (IATA airline messaging standard) management included whereby addressing is configured globally inbound/outbound internally and externally.
  • Add/Move/Change GLID (Global Indentfier) configurations where required to support airport and
  • call center changes, along with regular troubleshooting of connectivity, printing, teletype issues.
  • Provide data extracts of various configuration metadata by type for local site reconciliation and/or remediation when requested by the client or deskside support.
  • Provide project support where TPF configuration updates and/or changes are required – eg. PSS. This includes providing automation solutions for new requirements.
  • General troubleshooting and major incident support where GLID and teletype issues are concerned
  • and that is causing disruption to the client.


Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

  • Ability to work under pressure.
  • Demonstrated track record as a team player.
  • ServiceNow Administration Certification (CSA).
  • Infoman, JCL, REXX, zTPF, zOS, Linux.
  • Automation: Rexx.
  • Performance Management.
  • Project Management.
  • Strategy Development/Implementation.
  • Strategic Sourcing (terminal configurations).
  • Integration.
  • Customer Engagement.
  • Canadian Federal Government Security Clearance Level 2 – Secret.
  • Bilingual in English and French.

Preferred Technical and Professional Experience

  • Project management, integration, customer engagement – 2 to 4 years for systems and language specific.
  • Project management and other soft skills.
  • Knowledge of the airline industry and there IT infrastructure.
  • Passionate about Zowie, zOMF, cloud computing.


System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It’s a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, “What else is possible?” GTS is the place for you!

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

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