Job Description

Nous sommes a la recherche d’une ou d’un developpeur logiciel voulant se joindre a notre equipe, Zendesk Sunshine Conversations (https://smooch.io). Notre technologie unifie en une seule conversation les messages des differentes plateformes de messagerie telles Instagram, Messenger, Telegram, WhatsApp et autres.

Vous travaillerez aupres de developpeurs exceptionnels avec les plus recentes technologies du Web et contribuerez au developpement d’un produit utilise par des milliers de developpeurs et des millions d’utilisateurs a travers le monde. En effet, nous alimentons des millions de conversations pour plus de 4000 marques internationales.

Nos technologies :

  • JavaScript, TypeScript, Node.js, React, Ruby
  • MongoDB, MySQL,
  • Redis, RabbitMQ

En tant que developpeur logiciel, vous aurez l’opportunite de :

  • Maitriser les outils d’observabilite que nous utilisons chez Zendesk et vous familiariser avec l’ensemble de notre code source.
  • Elaborer en equipe des avis techniques et travailler sur de nouvelles fonctionnalites a la fois complexes et a haute visibilite.
  • Apporter des contributions fondamentales a notre plateforme, notre architecture et nos modeles de donnees.
  • Etre le responsable de l’execution de votre projet, de la solution a la livraison.
  • Ecrire du code bien structure et teste pour ameliorer la performance, la fiabilite et l’extensibilite de nos produits.
  • Travailler avec des nouvelles technologies dans une culture ouverte aux idees novatrices.
  • Cooperer avec des equipes internationales basees notamment a Dublin, San Francisco, Singapour, ou encore Melbourne.

A propos de vous :

  • Vous etes un developpeur avec au minimum 3 ans d’experience, autonome et competent avec une bonne comprehension du code asynchrone.
  • Vous apprenez vite et etes autonome, mais savez demander de l’aide quand vous en avez besoin.
  • Vous etes confortable avec Node.js et TypeScript, ou avez de l’experience dans un environnement aux technologies similaires.
  • Vous aimez collaborer avec vos coequipiers et contribuer a un environnement de travail agreable qui promouvoit le travail en equipe a travers l’organisation.
  • Vous avez une excellente capacite a communiquer en francais et en anglais.

COVID-19 et teletravail :

Nous avons adopte de nouvelles pratiques, comme la programmation en binome de certaines taches et des stand-ups informels, afin de nous ajuster a la nouvelle realite du teletravail. Nous avons a cœur d’assurer votre bien-etre et vous permettre de developper une proximite avec vos collegues.

Vous devrez disposer d’un espace de travail calme qui permet la tenue de rencontres par visioconference, ainsi qu’une connexion Internet rapide et fiable. Le materiel informatique necessaire vous sera fourni.

Ce que vous aimerez chez nous :

  • Nous accordons une grande importance a la transparence et au sens de l’initiative.
  • Vous serez soutenu(e) dans le developpement de vos competences, tant personnelles que techniques.
  • Vous aurez la chance de prendre en main la gestion de votre projet et serez mis(e) devant l’epreuve pour connaitre le succes.
  • Vous vous joindrez a une equipe passionnee tant par leur travail que par leurs passe-temps – jeux de societe, jeux video, musique, sport… Chacun y trouve son compte!

Vous pensez avoir ce qu’il faut pour relever le defi? Nous invitons tous les gens brillants et ambitieux a se joindre a notre equipe en pleine croissance. Promis: ce sera l’une des experiences les plus plaisantes, memorables, gratifiantes et importantes de votre carriere.

Veuillez noter que tous les candidats retenus devront se soumettre a une verification de leurs antecedents.

We are looking for a software developer who wants to join our team, Zendesk Sunshine Conversations (https://smooch.io). Our technology unifies into a single conversation messaging from across a wide range of channels such as Instagram, Messenger, Telegram, WhatsApp, and more.

You will be learning from exceptional developers, working with the most recent Web technologies, and contributing to a product used by thousands of developers and millions of users all around the globe. Indeed, we are powering conversations for more than 4000 international brands.

Our technologies:

  • JavaScript, TypeScript, Node.js, React, Ruby
  • MongoDB, MySQL
  • Redis, RabbitMQ

As a software developer, you will have the opportunity to:

  • Become familiar with our debugging and observability tools as well as our entire collection of repositories.
  • Work as part of our team on the creation of technical proposals and on the implementation of complex and high-visibility functionalities.
  • Make core contributions to our platform, architecture, and data models.
  • Be responsible for the proper execution of your project, from the design of the solution to the delivery.
  • Write well-structured and well-tested code to improve performance, reliability and scaling of our products.
  • Work with new technologies in a culture open to creative ideas.
  • Cooperate with international teams based in Dublin, San Francisco, Singapore, and Melbourne.

About you:

  • You are a skilled developer with at least 3 years of experience with a good understanding of asynchronous code.
  • You are autonomous, but also know when to ask for help when needed.
  • You are comfortable with Node.js and TypeScript, or have experience in an environment with similar technologies.
  • You like to collaborate with your colleagues and contribute to an enjoyable work environment that promotes teamwork throughout the organisation.
  • You have an excellent capacity to communicate in both French and English.

COVID-19 and remote work:

We have introduced new practices in our workflow, like pair programming, to adjust to the new remote work reality. We care about your growth and want to ensure you can still bond with your colleagues.

You will need to have a quiet workplace that allows you to participate in video conferences, along with a good reliable Internet connection. The necessary work material will be provided.

What you will like about us:

  • We give a lot of importance to transparency and initiative.
  • You will be supported through the growth of both your soft skills and hard skills.
  • You will be given the opportunity to manage a project and face challenges in order to have a taste of success.
  • You will join a team passionate by both its work and hobbies – board games, video games, music, sports… There is something for everyone!

Up to the challenge? We invite smart and ambitious folks to join our team in full growth. We promise it will be one of the most enjoyable and rewarding gigs of your early career.

Please note that successful applicants will be required to undergo a background check.

#LI-OB2

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in SanFrancisco, Zendeskhas operationsintheUnitedStates, Europe,Asia,Australia,and South America.

Interested in knowing what we do in the community? Check out theZendesk Neighbor Foundationto learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to fosterglobal diversity, equity, & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk’sCandidatePrivacyNoticeexplains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

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