What is the opportunity?
To provide consistent levels of technical expertise necessary for the successful implementation, maintenance and support of all (single and multiple) Voice IPT phones Services, Collaboration Webex Teams Softphones Services, Voice Infrastructure services: Call Managers, SBCs, Toll Free/1-800 Services and Call Centre/Advice Centre Platforms: Genesys, UCCS and Serenova, across the Enterprise and all Lines of Business
Special Conditions: This position requires 7/24 rotating shift work
What will you do?
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Learn more about RBC Tech Jobs
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers .
Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.
Address: 155 Wellington St W.
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salary + Variable Bonus
Required Travel(%): 0-25
People Manager: Yes
Application Deadline: 01/15/2021
Req ID: 301816
Ad Code(s): None