What is the opportunity?

Reporting to and supporting the Senior Manager, this role will partner effectively with Data Centre Infrastructure Strategy stakeholders to support the ongoing execution, refinement, streamlined and automation of the DCIS business reporting, including use of operational data to provide insights, in support of DCIS priorities and objectives. This will include leveraging best in class technologies used within other RBC businesses (e.g., Tableau) to define requirements, develop, document and build reporting capabilities to provide insightful business management information, visualizations and dashboards, by identifying, understanding, capturing, organizing, presenting, and disseminating data.

What will you do?

  • Analyze, design, build and implement reports, dashboards and analysis of various RBC data points for DCIS, including but not limited to business performance, operational efficiency, vendor management and DCIS analytics.
  • Assess, research and analyze business needs in order to provide the best solution that meets end user requirements
  • Develop a roadmap of capabilities that accounts for the creation of new capabilities and the enhancement of existing capabilities
  • Assist with ensuring accuracy and alignment of roadmap deliverables
  • Facilitate group meetings for solution design, decision making, problem-solving and solution implementation
  • Manage, build, and support templates e.g., Excel Macros, File automation
  • Participate in strategy meetings to gather and document business requirements and learn how to formulate analytical framework
  • What do you need to succeed?


  • 2-4 years of related experience
  • Graphic and Web Design: Intermediate proficiency in CSS, HTML, JavaScript, web standards and cross-browser issues & fixes; Strong visual design sense required.; superior knowledge in various technology applications and delivering business solutions
  • Creative mindset with a proven ability to effectively manage complex projects involving multiple stakeholders and processes; proven ability to manage multiple initiatives simultaneously, easily adapt to ever-changing workflow
  • Able to drive creative solutions, with proven ability to think ‘outside of the box’ and not accept what is done today as a solution; analytical thinker with a strong business analyst capabilities; comfortable with presenting and interacting with senior management; strong written and oral communication skills
  • Keen ability to deliver on tight timelines with a supported track record; capable of following directions and adhering to brand standards, motivated self-starter who can manage up and manage timelines
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Opportunities to do challenging work
  • Access to a variety of job opportunities across business and geographies
  • Learn more about RBC Tech Jobs

    About RBC
    Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com.

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    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers .

    Inclusion and Equal Opportunity Employment
    RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

    City: Toronto
    Address: 155 Wellington Ave West
    Work Hours/Week: 37.5
    Work Environment: Office
    Employment Type: Permanent
    Career Level: Experienced Hire/Professional
    Pay Type: Salary + Variable Bonus
    Required Travel(%): 0
    Exempt/Non-Exempt: N/A
    People Manager: No
    Application Deadline: 04/16/2021
    Req ID: 333158

    Ad Code(s): None

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