Job Description

Exciting things are happening at the City of Brampton. Take a look at what employees are working on related to our Term of Council Priorities moving us forward towards The Brampton 2040 Vision.



HIRING SALARY RANGE: $62,694.00 – $70,531.00 PER ANNUM



Reporting to the Coordinator, Community Development, this position will drive and enable community engagement and development by fostering program partnerships, leading and coordinating community events and working on community-based initiatives. This position ensures the development, review and implementation of quality recreation programs that meet the current and changing needs of the community.

Business Distinctions

  • All program services within Recreation
  • Community development and engagement
  • Program development and related training
  • Volunteers

Supervision, Leadership and Staff Development (contract, co-op, part-time and volunteers): Includes daily supervision regarding work duties, scheduling, adherence to City policies and procedures, i.e. Health and Safety and payroll documentation. Meets regularly with staff. Recruits, trains, coaches and provides guidance to promote effective part-time employee relations and encourage increased moral, innovation and productivity to meet business needs. Provides performance evaluation feedback, including discipline, if needed. Evaluates staff training needs and arranges for training initiatives, particularly regarding qualifications and certifications. Is available for crisis support, physical/behaviour interventions, hands-on assistance and decision-making.

Customer Service: Demonstrates respect and understanding of the diversity of Brampton’s communities, neighbourhoods and individuals. Assist with conducting community needs assessments to better understand the community to better inform planning of local initiatives and strategies. Act as a City of Brampton representative on external community-based committees and working groups to gather information, feedback and to develop partnerships. Play a lead role to support city-wide events and other engagements initiatives. Assist in the development and implementation of community development projects. Play a lead role in the management of community events including analyzing, follow up reports and debriefing. Continuous improvement of customer service experience through anticipating, managing and resolving concerns, requests, inquiries and successes.

Administration: Provides data such as customer statistics on usage, attendance, revenue, fill rates, and other important measures to the Recreation Coordinator and others as required. Review documentation of accident/incident reports and manage follow up accordingly. Prepare reports for the Recreation Coordinator which may include data analysis, customer satisfaction, program usage and event participation. Management of payroll verification for part-time staff. Adherence to all mandates deadlines.

Budget: Provides input to budgeting process, including monthly forecasting and monitoring of revenues, expenditures and net. Reports on trends, emerging issues and potential areas of growth. Keeps staff and volunteer data regarding certifications and training.

Program Development: Report on trends and areas of growth including future opportunities. Manage quality programming through ongoing program visits. Participate in the program development and brochure development processes. Assist Recreation Coordinator with marketing and business plan. Support the awareness of community and neighbourhood action plans to support on-going community development and engagement.


  • Current Standard First Aid/CPR-C
  • Valid Ontario non-probationary Class G Driver’s License and have access to own vehicle
  • Post-secondary degree in related field (i.e. Recreation & Leisure, Community Development)
  • Minimum 2 years’ experience in recreation programming and/or community development and engagement
  • Excellent public relations skills and ability to effectively deal with the public
  • Exceptional oral and written communication skills along with strong customer service and interpersonal skills
  • Strong leadership skills and well-developed time management and organization skills
  • Ability to work independently and as part of a team
  • One year supervisory/team lead experience working with staff and volunteers
  • Knowledge of related legislation, in applicable area of discipline
  • Proficiency in MS Office

**Various tests and/or exams may be administered as part of the selection criteria.

Job status: Permanent

Job Type: Management and Administration

Applications must be received by: February 18, 2021

Alternate formats will be provided upon request.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #103989 by February 18, 2021 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact [email protected] or 905.874-2150 with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially.

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