Please continue reading if you are a Software Developer, Backend or Platform Engineer who likes Python programming, properly structured cloud infrastructure, solving complex technical problems, building tools and working directly with customers. If you are equally passionate about cloud infra as we are, and you want to be part of a new Tech Ops Team being set up in Canada, and contribute to a very well funded scale-up company, we want to hear from you!

This position is a combination of software development, problem solving and direct customer interaction. We are looking for talented Developers to help our customers integrate with our cloud operations platform which turns the best open source technologies into frustration-free cloud services. Our customers are primarily developers with a good understanding of technology, and, along with our entire development team, you will be helping them succeed using Aiven services. Your development skills are required for creating and improving our support tooling as well as developing and implementing new features requested by customers.

Responsibilities

  • Work with complex open source databases such as PostgreSQL, MySQL, InfluxDB, Redis, as well as other open source data technologies like Kafka, Elasticsearch, Cassandra and Grafana
  • Developing tooling for internal teams, customers and partners
  • Troubleshoot and resolve technical issues with help from the product and operations teams
  • Customer support: triage, driving support cases to closure, escalation to other teams
  • Drive cross-functional user-experience and supportability improvements
  • Maintaining internal and external product knowledge bases
  • Provide feedback to Aiven sales and product development teams
  • Continuous improvement of the processes and tooling for all of the above

Requirements

  • 4-5 years of software development experience, (preferably backend or platform engineering)
  • Extensive Python programming experience (Please Note: we are not looking for web developers)
  • Demonstrated cloud computing experience
  • Demonstrated experience working with database and messaging systems such as PostgreSQL, MySQL, Elasticsearch, Cassandra, Grafana, InfluxDB, Redis and Kafka
  • At least intermediate level Linux and networking experience
  • Demonstrated experience troubleshooting issues and resolving customer issues in a timely manner
  • Previous experience working directly with customers, would be an asset
  • Experience in writing technical blog posts would also be an asset
  • Excellent communication skills and the ability to communicate clearly, concisely and effectively with customers and colleagues
  • Fast learner – Ability to pick up new and unfamiliar technologies quickly
  • Experience contributing to open source technologies would be an added bonus

Benefits

  • A dynamic startup environment with a rapidly growing, international business
  • Highly experienced colleagues
  • Lots of space and freedom to be yourself and act as an owner
  • Participation in employee stock option plan
  • Comprehensive Benefits program including private Medical, Dental and Vision coverage
  • Mobile phone and subscription
  • Flexible working hours
  • Office snacks, soft drinks, treats and fruits

If you’re interested, send us your application along with a link to your GitHub profile.

Job Overview

Sign in

Sign Up

Forgotten Password

Share