What you do at AMD changes everything
At AMD, we push the boundaries of what is possible. We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies – building blocks for gaming, immersive platforms, and the data center.
Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results. It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world. If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.
DESCRIPTION OF POSITION:
Technical leader responsible for Graphics Systems support and enablement at Hardware and Software level for worldwide AMD Embedded customers. Systems are integrated combinations of hardware components (CPUs, graphics, memory, IO adapters, peripherals, and BMCs) and software components (firmware, drivers, OS, virtualization, and system management). This individual will interface with the AMD Field (FAE’s and Sales), Marketing, Software, Systems Engineering, and Validation teams to assist with issues reported by AMD Embedded Customers.
The individual will work in the Graphics competency for Windows and Linux based solutions. The individual will assist in review, bring-up and debug of hardware/software designs for internal and external designs and will provide solutions to internal and external customers, with extensive focus on software aspect of the design. The candidate will generate technical reports, frequently asked questions, application note, white papers, and use-case analysis relevant to AMD Embedded customers. The successful candidate must have an intimate knowledge of PC architecture, graphics architecture and related IP. The candidate must be highly motivated, innovative, and be able to work in a fast paced environment with out of the box thinking. The individual must be able to quickly analyze different customer scenarios to come up with the best approach to tackle tough problems. There must be a keen interest in finding and resolving platform, system, and chip failures. This role is in an intense but rewarding environment.
SPECIFIC JOB FUNCTIONS:
• Help our customers come up with optimized Windows and Linux solutions by providing customization for specific hardware and software system designs
- Understand and duplicate customer reported issues related to Windows and Linux OS
- Debug from SW/HW perspective with focus on SW, and be able to root cause and propose a solution to the reported issue.
• Support all phases of each assigned issue, including silicon, board, and software bring up, production and sustaining
• Drive resolution of all customer technical issues by providing direct support to field engineers and working closely with other departments including H/W Engineering,
S/W Engineering and Marketing
• Perform debug and diagnosis of hardware and software issues on both internal and customer platforms
• Run competitive performance analysis for AMD based systems based on customer requirements
• Participate in conference calls with customers to communicate status and updates
- Document procedures and methods to clarify solutions for customer issues
Extensive Graphics Architecture knowledge
Extensive Multimedia knowledge
Excellent communication skills
Strong analytical and trouble-shooting skills
Expert knowledge in AMD internal debug methodologies and tools
Experienced in C# or C++ Programming and GUI development
Excellent knowledge and grasp of Windows Operating system (Windows 7 32/64, Windows 10 32/64 – all variants)
Familiar with at least one of Ubuntu Linux, Red Hat Enterprise Linux, SUSE Linux Enterprise, openSUSE.
Experienced building and maintaining custom systems based on Windows and Linux
Experience with hardware and software debugging tools
Experience with performance analysis
Familiar with C/C++ and scripting languages such as shell, Perl, Python, and Ruby
Experience with Windows and Linux based embedded systems
Experience with Linux graphics (X Windows and OpenGL) software development
Video codec (decode/encode) experience would be an asset
PREFERRED EDUCATION AND EXPERIENCE:
An Electrical Engineering or Computer Engineering/Science, related bachelor’s degree or equivalent combination of training plus 4 years lead-engineer experience in a graphics systems development and debug environment. Requires a good understanding of all PC HW and SW BIOS / Driver elements and knowledge of PC system architecture. Requires effective communication and human relation skills. Experience with micro-architecture and debug of AMD chipsets, Graphics, CPUs, APUs, and SOCs.
Requisition Number: 82503
Country: Canada State: Ontario City: Markham
AMD is an inclusive employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective provincial human rights codes throughout all stages of the recruitment and selection process. Any applicant who requires accommodation should contact [email protected] .
AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services.