Reporting to a Director, Data Analytics Reporting and Evaluation, the Manager, Data Analytics, Reporting and Evaluation (DARE) is responsible for the provision of expertise and leadership in a diverse array of analytics functions including client consultation, data collection, data integration, data analysis, interpretation and visualization of data. This position provides supervision, leadership and direction to senior analytic team members and ensures that operational goals are achieved, and mitigates and resolves issues as they arise. The Manager contributes to the development of analytic strategy for the unit and oversees implementation of unit activities to achieve strategic success. This position requires a high degree of knowledge of analytic data holdings and methodology and the ability to communicate effectively with a wide range of stakeholders both internal and external to PHSA. In addition this position employs project management expertise and methodologies as a means to ensure successful completion of project components and deliverables.

What you’ll do:

  • Provide supervision, leadership and guidance to team members of the data and analytics team by establishing team priorities and ensuring prompt and accurate completion of operational activities. Evaluate individual and team performance against targets. Identify areas for development in team performance and implement strategies to improve.
  • Consult with PHSA Programs and Services and external partner organizations as required. Identify and respond to customer needs for analytic products and services from across PHSA and external partner organizations. Mobilizes team members to meet customer needs and assigns necessary resources as required.
  • Ensure accuracy, timeliness and availability of data and analytic products produced by the team for PHSA recommendations and decision making. Apply expert analytic knowledge, from self or within team members, to PHSA needs to support monitoring, evaluation, quality improvement, service planning, forecasting and research efforts.
  • Maintain department standards and procedures as required, including policies for ensuring appropriate access to and sharing of sensitive health data. Ensure team members work according to policy and identify risks with current practices. Escalate issues to Director as required.
  • Develop, recommend and monitor departmental expenditures within an agreed budget. Implement remedial action where required and bring issues to the Director’s attention as needed.
  • Communicate analytical results and provide reports, presentations and summaries as needed to stakeholders and applicable external partners.
  • Support the identification of skill gaps within team and supports skill development in team members to ensure future team success.
  • Oversee and review methodologies, data availability and limitations, and make recommendations on initiatives around data linkages and study or project designs. Act as a methodological resource to their own, and other analytic teams, as well as the broader PHSA community.

What you bring:

  • A level of education, training, and experience equivalent to a Master’s Degree in Statistics, Computer Science, Operations Research or similar field plus a minimum of eight (8) years recent related experience in analytics and/or the health information field in a large, complex organization including a minimum of three (3) years in a supervisory role.
  • Demonstrated leadership and managerial skills in a diverse environment.
  • Demonstrated ability to respond to the needs of stakeholders supported by an acute awareness of the impact of action.
  • Demonstrated ability to problem-solve with a global perspective in order to incorporate the organization’s systems and strategies when developing viable solutions to problems.
  • Demonstrated ability to establish courses of action for self and others that are results-oriented.
  • Demonstrated project management experience with multi-faceted projects and stringent timelines.
  • Advanced knowledge of data analytic techniques with the ability to mentor team members on complex analytic problems. Strong knowledge of industry standard analytic and statistical software (e.g. R, SAS), data visualization and business intelligence tools (e.g. Tableau, PowerBI), relational databases (e.g. SQL Server) and other computing and data collection solutions.
  • Strong analytical, problem-solving and system analysis skills including the ability to comprehend complex issues and related data and information.
  • Ability to function in a self-directed manner, handle multiple concurrent tasks.
  • Strong communication skills, both written and oral. Demonstrated interpersonal skills to support working with and supervising a variety of people. Demonstrated skill as a leader, coach and change agent.
  • Ability to prioritize workload to meet deadlines.

What’s in it for you:

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to more than 2,000 in-house training programs.
  • Enjoy a comprehensive benefits package, including municipal pension plan.
  • 12 annual statutory holidays with generous vacation entitlement and accruement.
  • Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job type: Regular Full-Time

Location: 1333 W. Broadway Vancouver, BC

Closing date: Open until position is filledReference number: 105307E

About Us

The Provincial Health Services Authority (PHSA) is part of the Provincial Health Services Authority (PHSA). PHSA provides specialized health services to British Columbians, including cancer care, organ transplantation, pediatrics, emergency services, mental health and substance use services. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

We hire on the basis of merit and encourage all qualified applicants to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences. We strive to create a safe and welcoming environment where everyone can come to work and be their best, authentic self.

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