Toronto-Dominion Bank (TD)

Company Overview

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Department Overview

Provides a broad range of analytical / advanced finance processing / reporting support and general accounting expertise. Roles may also provide related finance operational / initiative support as assigned.



  • Provide financial analysis and/or advanced general finance / accounting or related operational support as assigned
  • Understand business partner / department objectives and contribute to the achievement of performance / financial objectives by recommending appropriate action to management based on analysis and review of results within scope of own area
  • Analyze financial performance against benchmarks and reconcile variances and/or research and explain findings / issues to department or business management
  • Coordinate and/or execute on internal and external finance / research projects, audits and/or reporting processes as directed
  • Support the collection of meaningful data and/or research, coordinating efforts with various finance areas
  • Provide accurate and thorough data analysis for own area, interpret findings and make recommendations, and identify and refer complex issues / situations beyond own level of expertise
  • Act as a key Finance Support resource / specialist or representative for own functional unit by providing technical subject matter expertise / analysis or operational process support
  • Act as conduit / coordinator / facilitator bringing in appropriate partners / expertise on key operational issues / initiatives
  • Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations for improvement
  • Identify, document, investigate processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise
  • Develop and execute on reporting functions and/or produce consolidated or aggregated reporting as appropriate
  • Manage relationships with customers and other areas of TD Finance

Job Description


  • Prioritize and manage own workload to meet SLA requirements for service and productivity
  • Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
  • Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
  • Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
  • Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
  • Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others
  • Identify, recommend and effectively execute standard practices applicable to the discipline
  • Adhere to internal policies/procedures and applicable regulatory guidelines
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies


  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally



  • Advanced knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area (e.g., processing environment, applications, software, hardware, products)
  • Experienced level of the role with general business and operational knowledge or related skills required
  • Ability to execute on ad-hoc non-routine requests
  • Identifies and investigates non-standard operational / reporting / process issues
  • Provides recommendations or escalates issues to appropriate area
  • Provides regular analysis and/or reporting to support business partners, functional areas or centres of expertise
  • Requires working professional level knowledge of the functional area and/or business areas supported
  • Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus
  • May operate as a working lead on initiatives as assigned
  • May represents the group as a project lead on projects / initiatives and/or at meetings across the organization.
  • Provide training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions
  • Generally reports to Manager or above


  • High School diploma
  • Undergraduate degree/ college diploma preferred
  • 4+ years relevant experience




At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Job Overview