Business Analyst

J.D. Irving, Limited is a diverse family owned company with operations in Canada and the United States. Since 1882 our focus has been on providing quality products and superior service to customers around the world. Our head offices are in Saint John and Moncton, New Brunswick, Canada. J.D. Irving, Limited is made up of a diverse group of companies with business units in:

  • Agriculture
  • Construction & Equipment
  • Consumer Products
  • Food
  • Forestry and Forestry Products
  • Retail and Distributions
  • Shipbuilding and Industrial Fabrication
  • Transportation and Logistics

Our growth is driven by a set of consistent fundamental values through the years:

  • Uncompromising quality in making products and committed service to our valued customers
  • An unwavering focus on continuous improvement and innovation in our diverse businesses
  • A responsibility to make a positive differencein our communities, whereweare proud to live and work, as well as to the health of the land, air and water that sustains our world

JDI IT: Who we are and what we offer

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non negotiables – guide our decisions and inform how we show up daily. Join a team that aims to simply the path forward and inspire commitment.

With over 300 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offerthe opportunity to create real value by helping people and businesses work smarter. JDI IT supportsthe entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!


We are looking for a Business Analyst to join our Retail Division in Saint John, New Brunswick, supporting Kent Building Supplies, Chandler Sales, Atlas Structural Systems and Plasticraft Digital & Specialty Printing. The successful candidate in this role will help to navigate our path into the digital future. This will mean jumping right in, taking ownership, and applying critical thinking that pushes the status quo. If you are self-driven, motivated by a fast-moving environment and consider yourself an agent for change, this is an opportunity for you. Your key to success will be effective and inspiring communication, modernizing solutions with existing technologies and building the future of what the retail experience could look like in our new and changing environment.

Responsibilities will include eliciting and documenting the actual needs of stakeholders-which frequently involves investigating and clarifying their expressed desires-to determine underlying business requirements.

With support, Business Analysts enable change within JDI by defining needs and recommending solutions that deliver value to stakeholders while also considering the potential implications of technology in the current business environment.

The Details

Business analysis is central to initiatives within the JDI enterprise. These can be strategic, tactical, and operational. This environment will provide opportunity to work within the boundaries of a project or throughout enterprise evolution and continuous improvement. Key responsibilities include:

  • Modernizing processes through leveraging of technologies
  • Understanding customer demand versus IT supply
  • Understanding key business data and quality
  • Performing requirements elicitation & documentation
  • Building use cases (definition and development) and developing test cases
  • Documenting business processes using BPMN
  • Understanding capability of analytics tools and enabling business to act from analytical insight
  • Managing integrity, confidentiality and security of all datasets
  • Expediting data analysis and reporting
  • Understanding the risk tolerance/profile of the business
  • Collaborating with design and architecture
  • Translating business process model to technical realization

You have:

  • A University Degree in a related discipline
  • At least 3 years work experience in a business environment
  • Preferably experience in an IT work environment
  • Expert experience in Microsoft Technologies, particularly in O365
  • Experience with securely integrating external and internal systems

You are:

  • Customer focused: motivated by inspiring others to do things differently
  • Technically inclined, process oriented and driven by a natural curiosity
  • Happy in an environment where you can work independently as well as collaboratively
  • An information addict – learning new skills and software applications is second nature
  • At home in a fast-paced work environment where solutions are not always clearly defined
  • A practiced communicator with strong verbal, written, and interpersonal skills
  • Organized, analytical and business savvy


  • eCommerce or retail environment experience
  • White Belt Certification
  • Business Process Modeling, Blue Belt Certification
  • Entry Certification in Business Analysis (ECBA), Microsoft D365 Finance and Operations, Microsoft MPOS, Microsoft O365, Visio, TT Perform

We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.

To learn more about our products and services, click here .

J.D. Irving, Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

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