Business Analyst

Qualifications:

• Business, Science, Technology or related field College/University degree from a recognized higher education institution;
• Recognized Business Analysis certification or diploma of professional IT Business Analysis courses is an advantage;
• Minimum 3 years’ experience in IT business analysis or equivalent experience, preferably working in an Agile environment;
• 2-3 years experience converting business requirements into functional specifications to define product criteria and system design;
• 2-3 years experience in a Business Analyst or Business System Analyst role working with enterprise software SaaS architecture products is an advantage;
• Expert knowledge of Agile, Scrum and Software Development (SDLC)

What a new hire will be responsible for:

• Be a key part of agile project approaches where solutions are designed and evolved in phases and sprints to meet client requirements and software product roadmap;
• Act as the communication hub for software product/solution information both internally and externally with all stakeholders;
• Translate high level objectives from Product owner and clients into measurable functional requirements;
• Gather, analyze, understand, and document requirements and business cases;
• Elicit, analyze, document and validate functional & non-functional requirements using a variety of tools including research, interviews, document analysis, and process analysis with an understanding of how to derive user stories and features from analysis models;
• Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the client to achieve business objectives;
• Manage and communicate evolving business requirements & functional design documents through complete project life cycle;
• Support the review, prioritization, and sizing of product change requests;
• Create and manage detailed user stories either for software product configurations or new system features, so that they are clearly understood by the technical and business teams;
• Create BRD, Functional Design and Specifications ensuring written documentation is clear, understandable, audience-appropriate and accurately captures the key information required for a quality solution that meets business needs and technical solution;
• Identify and assess potential alternate solutions leveraging existing Product capabilities, where possible;
• Analyse business requirements to determine the systems’ potential and define impact on other system components, interfaces and processes;
• Perform impact analysis of application changes across various components, holding an end-to-end view of the system;
• Support the development team in completion of impact assessments and validation of effort estimates;
• Working with Account Managers and Product team to establish configuration management procedures, effective micro project management, and delivery processes for the final solution;
• Collaboratively work with the architects and development teams to implement integrated processes and technology solutions;
• Assist with the prioritization of initial feature development and ongoing change requests;
• Communicate and coordinate effectively with all levels of stakeholders including Clients, Product Owner, R&D, UX and QA;

What candidate is bringing to the team:

• Experience in creating and documenting business requirements, specifications, and solution designs in a software development environment, ideally working hands-on with Product owners, Development and QA groups with end-to-end feature development;
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development;
• Demonstrable history of successfully delivering product features and project deliverables
• High adaptability to learn new business domains, processes, platforms and technologies on the fly in a dynamic Agile environment;
• An ability to communicate systematic and consistent requirements specifications in both business user-friendly and technical language within organization and with external clients;
• Ability to understand business needs, goals and objectives while mapping them to the functional requirements;
• Potential to distinguish user requests from the underlying true needs and negotiate with business units to reduce or eliminate the gap and improve the alignment of business needs;
• Ability to think big picture and deliver small chunks on a daily/weekly basis;
• Excellent facilitator and interviewer with an ability to pull out deeper business needs;
• Proven ability to multitask and prioritize in a fast-paced and rapidly evolving project environment;
• Highly organized, detail-oriented, a strong work ethic, and demonstrated teamwork skills;
• Customer and value always focused;
• Ability to conceptualize solutions from scratch facilitating consensus on scope, design, and implementation decisions;
• Demonstrated knowledge of understanding and modeling of the organization core business processes and operations;
• Must possess excellent written and interpersonal communication skills and be able to effectively communicate across all levels of the organization
• Ability to assume intellectual ownership and possess strong attention to details and commitment to delivering quality product;
• Strong interest in challenges, eagerness to collaboratively solve issues with innovative and efficient approach;

Technical skills:

• Understanding of Webservices/Microservices architecture and API Skills
• Must have a concept of code
• Proficiency in Atlassian Suite such as JIRA, Confluence
• Experience with functional specifications and system design for RESTful API applications is an asset
• Strong Knowledge of project/IT lifecycle using Agile methodology
• Systems Analyst/Business Systems Analyst or Product Owner/Technical Product Owner End to End Solution architecture
• Database structures and relational database design and modeling RESTFUL/JSON schema and micro services design

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.