Job Description Summary

This position is focused on full Accounts Receivable lifecycle from credit granting to collection of past due accounts. This individual must serve as a contributing member of the Finance team while championing Stryker’s Mission and Values.

Individual Responsibilities:

• Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation

• Responsible to live and drive Stryker’s mission and values: Integrity, Accountability, People, and Performance

Functional Responsibilities:

• Use the OnGuard tool to send customer statements out proactively

• Follow up with customers with past due accounts

• Follow up on missed customer payment commitments and for short payment details

• Process / apply customer credit card payments

• Process customer accounts that use rebate dollars

• Open customer accounts, update credit limits in ERP system & prepare necessary paperwork for approval

• Respond to customer requests and provide customer invoice/credit copies

• Log customer complaints items in database

• Enter ship to addresses as requested by other departments

• Review ship to addresses accuracy entered by other departments

• Work with Cash Application team members to ensure EFT deposits in question are dealt with and applied properly

• Prepare monthly SOX documentation and relevant IPE testing

• Other duties as assigned by your manager

Conduct & Compliance

• Abide by and support the policies set forth in the Stryker Code of Conduct

• Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with Stryker

• Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standards

• Report any violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline Policy

Knowledge & Skill Requirements

• Strong Microsoft computer skills (designing, building and maintaining files)

• Strong planning and organizational skills: Ability to prioritize work and keep accurate, detailed and confidential records.

• Strong multitasking capabilities: Must be able to understand and work within complex interdivisional procedures and have the ability to work on various projects simultaneously.

• Strong interpersonal skills: works well with others as well as independently, flexible, maintain professionalism at all times.

• Strong communication skills both written and oral

• Strong problem solving & customer service skills

Education & Qualifications

• University Degree in business administration, accounting, or related discipline preferred

• Minimum of 3 years of experience in an Accounts Receivable role

• Internal applicants with an equivalent combination of education, experience and performance over time at Stryker will be considered

Work From Home: Remote

Travel Percentage: None

Job Overview

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